Privacy Policy
Sweetwater Ranch | Lancaster, California
Effective Date: October 24, 2026
1. Introduction
Welcome to Sweetwater Ranch. We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how Sweetwater Ranch ("we," "us," or "our") collects, uses, stores, and protects information when you visit our website, contact us, or use our services, including horse boarding, training, riding lessons, and related equestrian activities.
By using our website or providing your information to us, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
We may collect personal information that you voluntarily provide when contacting us, requesting information, scheduling services, or participating in ranch activities.
This information may include:
Contact Information: Name, email address, telephone number, and mailing address.
Service Information: Riding experience, lesson preferences, boarding needs, horse information, and scheduling details.
Parent or Guardian Information: Contact information, emergency contacts, and relevant information provided by parents or guardians for minors participating in our programs.
Payment Information: Billing information and payment details necessary to process transactions.
Safety Information: Relevant emergency contact details, medical considerations, and other information voluntarily supplied to help us provide safe equestrian services.
Website Information: IP addresses, browser information, device types, and general website usage data that may be collected automatically.
We collect only the information reasonably necessary to operate our business, communicate with customers, and provide our services.
3. How We Use Your Information
Sweetwater Ranch may use collected information to:
Respond to inquiries and communicate with prospective or existing customers.
Schedule riding lessons, training sessions, and boarding services.
Manage customer accounts, reservations, and payments.
Maintain records related to horses, riders, and ranch operations.
Contact parents, guardians, or emergency contacts when necessary.
Provide important updates about services, schedules, or ranch policies.
Improve our website and customer experience.
Meet applicable legal, safety, and regulatory obligations.
We do not use your personal information for purposes unrelated to our business without an appropriate legal basis or your consent when required.
4. Information Sharing and Disclosure
Sweetwater Ranch does not sell personal information to third parties.
We may share information when reasonably necessary with:
Trusted service providers assisting with website operations, payment processing, scheduling, or business administration.
Veterinarians, emergency responders, or other appropriate professionals when necessary to address an emergency involving a rider or horse.
Government authorities or legal representatives when required by applicable law.
Other parties when you have expressly authorized the disclosure.
Service providers are expected to handle personal information responsibly and use it only for authorized purposes.
5. Children’s Privacy
Sweetwater Ranch offers equestrian activities that may involve children. We take the privacy and safety of minors seriously.
Parents or legal guardians are responsible for providing registration details and required information for minors participating in our programs.
Our website is intended for parents, guardians, and other individuals seeking information about our services. We do not knowingly collect personal information online directly from children under the age of 13 without appropriate parental consent.
If we discover that personal information has been collected online from a child under 13 without the necessary parental consent, we will take appropriate steps to delete the information.
Parents or guardians may contact us to request access to, correction of, or deletion of their child’s information, subject to applicable legal requirements.
6. Cookies and Website Analytics
Our website may use cookies or similar technologies to support basic website functionality, understand visitor activity, and improve the browsing experience.
Depending on the services installed on our website, these technologies may collect information such as browser type, device information, pages visited, and general usage patterns.
You may adjust your browser settings to block or remove cookies. Disabling certain cookies may affect website functionality.
We will update this policy if our use of analytics, advertising technologies, or other tracking services changes.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.
Although we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary to provide services, maintain appropriate business records, resolve disputes, comply with legal obligations, and address legitimate safety or operational needs.
When information is no longer required, we take reasonable steps to securely delete or dispose of it.
9. Your Privacy Rights
California residents may have rights concerning their personal information under applicable California privacy laws.
Depending on the circumstances and the laws applicable to our business, these rights may include:
Requesting access to personal information we maintain.
Requesting correction of inaccurate information.
Requesting deletion of personal information, subject to legal exceptions.
Requesting information about how personal information is collected, used, or disclosed.
Opting out of certain uses or disclosures where applicable.
We will review and respond to privacy requests in accordance with applicable law.
We will not unlawfully discriminate against individuals for exercising their privacy rights.
To submit a privacy-related request, please contact us using the information provided below.
10. Third-Party Websites
Our website may contain links to third-party websites, including scheduling platforms, payment providers, social media services, or other external resources.
Sweetwater Ranch is not responsible for the privacy practices or content of third-party websites. We encourage visitors to review the privacy policies of those services before providing personal information.
11. Photography and Media
Photographs or videos may be taken during ranch activities for operational, educational, or promotional purposes.
Where required by law, we will obtain appropriate consent before using identifiable images of customers or participating minors for promotional purposes.
Customers or parents who have questions about photography or the use of their images may contact us directly.
12. Changes to This Privacy Policy
Sweetwater Ranch reserves the right to update this Privacy Policy to reflect changes in our business practices, website functionality, or applicable laws.
Any updates will be posted on this page with a revised effective date.
We encourage visitors to review this policy periodically.
13. Contact Us
If you have any questions regarding this Privacy Policy, how your information is handled, or your privacy rights, please contact:
Sweetwater Ranch
Lancaster, California
Phone: 661-902-9892
Website: www.SweetwaterAV.com
We are committed to addressing privacy questions and handling personal information responsibly.